Restaurant Website vs Delivery Apps: Why You Need Both

Uber Eats, DoorDash and SkipTheDishes bring new customers — and take a commission on every order. Your own website is how you keep the regulars.

Delivery apps are brilliant at one thing: putting your restaurant in front of people who have never heard of you. But every order through them costs you a commission, and the customer relationship belongs to the app.

Use apps for discovery, your site for loyalty

The smart model is simple: let the apps introduce you, then give regulars a better reason to order direct — a pick-up discount, a loyalty perk, or simply a faster way to reorder their usual.

What your own website should do

• A menu that works on a phone. Readable in seconds, with prices and dietary notes.
• Direct pick-up ordering. Orders arrive with you, not through a middleman.
• Table reservations. No more phone tag at the busiest hour.
• Hours, map and photos that match Google. Mismatched hours are one of the fastest ways to lose a hungry customer.

Don't forget Google

Most people find restaurants through Google search and Maps. Keep your Google Business Profile complete — photos, hours, menu link — and point it at your own website, not just an app listing.

What it costs

Restaurant websites start from CA$875 with us, including the menu, reservations and contact pages; online ordering is added to your needs. Open our sample restaurant website to try it.